Adoption
You bought the licences. Here's why nobody's using them.
Low usage of Copilot, ChatGPT or Gemini is usually a habit problem, not a tool problem. What we see work in teams of 20 to 500.
Lavashak IO · · 5 min read
A common story: an organisation buys AI licences for everyone, runs a launch session and sees usage peak in week one, then settle at 10–20% of staff. The tool isn't bad. People just don't know where it fits in their day, and they're not sure what's allowed.
Start with tasks, not features
Generic training shows what the tool can do. Useful training shows how to do this person's Tuesday morning faster. We run workshops where people bring a real task and leave with a saved prompt or workflow they'll use again.
Make the rules short and clear
- What data can go into which tool
- What always needs a human check before it's sent
- Who to ask when you're unsure
One page is enough. A 20-page policy gets read by legal and no one else.
Grow champions, not a help desk
One or two people per team who share what's working does more than any central training. Give them an hour a fortnight and a channel to swap tips.